Question 1

What services does your dental lab offer?

Accepted Answer

We provide a wide range of services, including custom crowns, bridges, dentures, implants, orthodontic appliances, veneers, and digital impressions. We use advanced CAD/CAM technology and 3D printing to create precise, high-quality restorations tailored to your needs.

Question 2

How can I send cases to your lab?

Accepted Answer

You can send cases to us digitally by uploading digital impressions or scans through our secure online portal. If you prefer, you can also send traditional impressions or models through mail or courier. Please contact us for detailed instructions on submitting cases.

Question 3

How long does it take to complete a restoration?

Accepted Answer

Turnaround times vary depending on the complexity of the case. Typically, crowns and bridges take about 5-7 business days, while more complex restorations or custom designs may take a bit longer. We always strive to meet your deadlines and ensure timely delivery.

Question 4

Do you accept digital impressions?

Accepted Answer

Yes! We highly encourage the use of digital impressions, as they provide more accurate, comfortable, and faster results. We accept all major intraoral scanner file formats, including STL and PLY files.

Question 5

How do I contact customer support if I have questions?

Accepted Answer

Our customer support team is available via phone, email, or through our online contact form. For urgent inquiries, feel free to call during business hours, and we’ll assist you promptly.

Question 6

What if there is an issue with the restoration?

Accepted Answer

If you encounter any issues with a restoration, please contact us immediately. We have a dedicated quality control team that ensures all our products meet high standards, and we’re committed to resolving any problems swiftly.

Question 7

Do you offer custom shade matching for crowns and veneers?

Accepted Answer

Yes, we provide custom shade matching to ensure that your restorations blend seamlessly with the natural teeth. Our lab works closely with you to achieve the perfect color, translucency, and texture for a lifelike result.

Question 8

How can I get pricing information?

Accepted Answer

Pricing varies depending on the type of restoration and the complexity of the case. We offer competitive pricing, and you can request a quote by contacting us directly or filling out our online request form. You can also download our fee schedule.

Frequently Asked Questions